Our Store Policies

Website – our website was generated by Wix.com.  All policies are set by wix.com.

Order acceptance policy – per standard verbiage of many online, live aquarium products. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Food Phyt reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


Shipping policy - Orders are shipped in the order they are received, unless a specific day is specified.  We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. You will receive a tracking number when your shipment leaves.


Multiple product orders - We will attempt to combine orders, however this may not always be possible.


Returns - Due to the nature of the live animals that we sell, we cannot accept returns for any reason. Please follow the Guarantee Request procedure if any livestock unfortunately dies during the guarantee period. 


Typograhical errors - In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled. Our Store shall issue a credit to your credit card account in the amount of the incorrect price.


Links - This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.


Copyright and trademark notice - Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Food Phyt. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Other conditions - These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Food Phyt signs them or not. We reserve the right to make changes to this site and these Conditions at any time.